Email [email protected]. Include the bill number or the receipt number from the app and we can find it straight away.
Is my money going to the right person? Every bill carries a liveness-verified poster, a duplicate-image check and a cap on how much one bill can ask for. Anyone can report a bill, and three reports hide it until we look.
Where does my chip-in go if the bill is already paid? Nowhere. A bill cannot be overfunded; if someone beats you to it, your payment is not taken.
Can I delete my bill or my data? Yes, inside the app: My bills → Withdraw removes an open bill nobody has paid towards; You → Delete my data removes your profile, contact, selfie clips and untouched bills immediately. For anything else, email us from the contact you gave when posting and we act within 7 days.
Which countries? Anyone can post from anywhere. Payouts are available country by country; the app tells you when yours is covered.
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